Head Office: (Karachi)
Suite# 308, IT Park (3rd Floor)
Tariq Center, Tariq Road, Karachi.
Tel #: (021)-34549291-92
Email: info@catcos.com

Thursday, 3 October 2013

IT telecom exhibition & conference ITCN Asia at Karachi Expo Center


Thursday, 26 September 2013

Call Center Training in Karachi-Pakistan, Call Center Technology in Karachi-Pakistan


Industry term referring to a company phone center that handles such services as help desk, customer support, lead generation, emergency response, telephone answering service, inbound response and outbound telemarketing is a call center. It is a part of an organization that handles inbound/outbound communications with customers.

 A call center is a central place where customer and other telephone calls are handled by an organization, usually with some amount of computer automation. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward those to someone qualified to handle them, and to log calls.


 It is a functional area within an organization or an outsourced separate facility that exists solely to answer inbound or place outbound telephone calls; usually a sophisticated voice operations center that provides a full range of high-volume, inbound or outbound call-handling services.Please visit us for Call Center Technology Services www.catcos.com